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Cookies Policy

This Cookies Policy explains how Win Spirit Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies do, the information they may collect, why they are used and how you can manage your preferences. This policy should be read together with our Privacy Policy and other website terms that apply to your use of the service.
Win Spirit Casino operates under licence OGL/2024/923/0383 issued by the Curaçao Gaming Authority on 24 March 2025, with Complete Technologies N.V. as the licensed operator.

About this Cookies Policy

Cookies are small text files or similar data files that can be stored on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember selected settings and understand how parts of the website are used. Other technologies, including pixels, tags, software development kits, local storage and device identifiers, may perform similar functions. In this policy, we refer to these technologies collectively as cookies.

Win Spirit Casino may use cookies and related technologies to help provide a secure, reliable and user-friendly online experience. Some cookies are necessary for the website to function. Others are optional and may help us understand website performance, remember preferences or provide content that is more relevant to visitors. The cookies used may differ depending on the services you access, your device, your browser settings and the choices you make.

This policy applies to cookies placed through the Win Spirit Casino website and to similar technologies used in connection with that website. It does not necessarily apply to websites, applications or services operated by other organisations, even where a link to them is available on our website. Those organisations may have their own privacy and cookie policies, which you should review before providing personal information or using their services.

A cookie does not usually identify you by name on its own. However, cookie information may be combined with other information, such as account, device or usage information, and may then be treated as personal information under applicable privacy requirements. We handle information collected through cookies in accordance with our Privacy Policy and applicable Australian laws.

Cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions and generally cannot be disabled through the cookie preference tool. They may support account access, session management, page navigation, security checks, fraud prevention and the delivery of requested services. Without these cookies, parts of the website may not operate correctly or may be unavailable.

Preference and functionality cookies

These cookies remember choices you make, such as language, display settings or other preferences. They can help provide a more consistent experience when you return to the website. If you disable them, you may need to repeat certain selections and some features may not work as conveniently.

Performance and analytics cookies

These cookies may collect information about how visitors use the website, including which pages are viewed, how visitors move through the site and whether an error occurs. The information is generally used in an aggregated or statistical form to measure performance, identify technical issues and improve website design, content and functionality. Analytics information may also help us understand whether website features are clear and accessible.

Security and risk management technologies

Cookies and similar technologies may be used to help protect the website and accounts from unauthorised access, automated abuse, suspicious activity, payment fraud and other security risks. These technologies may help us identify unusual behaviour, maintain session integrity and support checks that are designed to protect the website, players and our business. Disabling necessary security technologies may affect access to some services.

Advertising and marketing cookies

Where permitted and where you have provided any required consent, advertising or marketing technologies may be used to measure campaigns or show information about Win Spirit Casino on other websites and digital services. These technologies may help limit repeated advertising, measure whether an advertisement has been viewed or understand which information is more useful to visitors. You can usually manage these technologies through the cookie preference tool, your browser settings or the choices provided by the relevant advertising platform.

Responsible gaming and compliance functions

Certain cookies or similar technologies may support account protection, age and identity processes, responsible gaming tools, regulatory checks, records of consent and the prevention of misuse. The exact technologies used may depend on the services available to you and the legal or operational requirements that apply. These functions may be necessary for us to provide or protect particular services and may not be available for optional opt-out.

First-party and third-party technologies

A first-party cookie is set by the website you are visiting. A third-party cookie is set by a different organisation through content, tools or services made available on that website. For example, third parties may provide analytics, security, payment, customer support, advertising, authentication or embedded content services. These providers may collect information about your device or activity in accordance with their own policies and instructions.

Third-party providers may process information in Australia or overseas, depending on their operations and technical arrangements. We take reasonable steps to select and manage service providers appropriately, but we do not control the privacy practices of independent third parties. You should read the relevant third-party privacy and cookie information if you want to understand how those organisations use data.

Links, social media features, advertising content and other external services may place their own cookies or use similar technologies. Their presence does not mean that Win Spirit Casino controls those technologies or that every visitor will receive them. You can often adjust your choices directly with the third party, although restricting a third-party technology may affect the availability or operation of an associated feature.

Cookies may be session-based or persistent. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period may vary according to the purpose of the cookie, your settings and the requirements of the service. We do not retain cookie information for longer than reasonably required for its purpose, subject to legal, security, compliance and record-keeping needs.

Privacy, security and policy updates

Information collected through cookies may include an IP address, browser type, device characteristics, general location information, pages viewed, referring website, approximate visit times and interactions with website features. The information collected will depend on the technology involved and the settings you select. We use reasonable administrative, technical and organisational measures to help protect information against misuse, interference, loss, unauthorised access, modification or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

Our Privacy Policy provides more information about how personal information may be collected, used, disclosed, stored and handled, as well as how you may exercise privacy rights available to you. If you have a question about cookies or privacy, use the support or contact option made available on the website. Please do not include unnecessary account passwords, payment details or other sensitive information in an initial enquiry.

We may update this Cookies Policy when our website, technologies, services, legal obligations or business processes change. An updated version will be published on this page with a revised date or other notice where appropriate. The updated policy will apply from the date it is published unless a different date is stated. We encourage you to review this page occasionally so that you remain informed about how cookies and similar technologies may be used.

By using the Win Spirit Casino website after an updated policy is published, you acknowledge that you have had the opportunity to review the revised information. Where the law requires consent for a particular use, we will seek consent through the relevant notice or preference mechanism. If you do not agree to optional cookies, you can change your choices or use the browser controls described above, although some website features may be affected.